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Company Policies

Transparency.
Standards. Commitments.

Our policies govern how we operate, how we handle information, how we use technology, and what we stand for as an organisation. They are published here in the interests of full transparency with our clients, partners, and team.

Policy 01

Privacy Policy

Last updated: March 2026

Arx Risk Ltd is committed to protecting your personal information and being transparent about what we collect, why we collect it, and how we use it. This policy applies to all personal data processed by Arx Risk Ltd in connection with our services, our website, and our business operations.

Who We Are

Arx Risk Ltd is a company registered in England and Wales (Company No. 16375970). We are the data controller for personal information collected through our website and in the course of delivering our services. If you have any questions about how we handle your data, please contact us via our enquiry form.

What Information We Collect

We may collect and process the following categories of personal data:

  • Contact information including name, email address, telephone number and organisation
  • Enquiry and correspondence data submitted through our contact form or by email
  • Technical data including IP address, browser type, and pages visited on our website
  • Information you provide in the course of engaging our services

We do not collect sensitive personal data unless it is directly relevant to a service engagement and you have provided your explicit consent.

How We Use Your Information

We use personal data for the following purposes:

  • To respond to enquiries and provide the services you have requested
  • To manage our client relationships and communicate about ongoing engagements
  • To fulfil our legal and regulatory obligations
  • To improve our website and service delivery

We will never sell your personal data to third parties. We will not share your information with any third party without your consent, except where we are required to do so by law or where it is strictly necessary for the delivery of a service you have engaged us to provide.

Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Enquiry data is retained for a maximum of 24 months unless an ongoing engagement requires longer retention. Data held in connection with a formal engagement is retained in accordance with our contractual and legal obligations.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing and to request that we restrict how we use your data. To exercise any of these rights, contact us via our enquiry form. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We take the security of personal data seriously. We maintain appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. Given the nature of our business, data security is not a compliance exercise for us. It is a professional standard.

Policy 02

Cookie Policy

Last updated: March 2026

This policy explains how Arx Risk Ltd uses cookies and similar technologies on our website at arxrisk.uk.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner.

How We Use Cookies

We use a minimal number of cookies to ensure the website functions correctly. These are:

  • Strictly necessary cookies — required for the website to operate. These cannot be disabled. They include session management and security tokens related to our contact form.
  • Analytics cookies — used to understand how visitors interact with our site so we can improve it. We use anonymised data only. No personally identifiable information is collected through analytics cookies.

We do not use advertising cookies, tracking cookies, or any cookies that share data with third party advertising networks.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling strictly necessary cookies may affect the functionality of our contact form. Full instructions for managing cookies in major browsers are available at allaboutcookies.org.

Changes to This Policy

We may update this cookie policy from time to time. The date at the top of this page reflects the most recent revision.

Policy 03

Diversity and Inclusion

Last updated: March 2026

We believe that the strength of our specialist security solutions lies in the breadth and depth of our collective expertise. We are committed to fostering an inclusive environment where a diverse range of perspectives, experiences, and backgrounds are not only welcomed but actively sought out and celebrated.

Our Position

We recognise that to effectively identify, assess, and mitigate complex security risks, we must draw upon the fullest spectrum of human insight. Diversity and inclusion are not peripheral values at Arx Risk. They are integral to our operational excellence.

Why Diversity Makes Us Better

  • Enhanced threat perception. A diverse team, comprising individuals from varied walks of life, is better equipped to understand the nuances of a wide array of threats and vulnerabilities, often identifying risks that a more homogeneous group might overlook.
  • Innovative problem solving. Tackling sophisticated security challenges requires creative and adaptable thinking. By bringing together different thought processes and cultural understandings, we foster an environment where innovative solutions are naturally generated.
  • Robust decision making. Diverse viewpoints lead to more rigorous analysis and well-rounded discussions, resulting in more resilient and effective security protocols and advice for our clients.
  • Client-centric approaches. Understanding the diverse operational contexts and cultural sensitivities of our clients, both domestically and internationally, is paramount. Our diverse team enables us to provide more tailored, effective, and empathetic security solutions.

Our Commitments

  • Attracting and retaining the best talent from all segments of society, irrespective of age, gender, race, ethnicity, religion, sexual orientation, disability, socio-economic background, or any other characteristic.
  • Cultivating an equitable and supportive workplace where every member of our team feels empowered to contribute their unique skills and perspectives, and where opportunities for growth are accessible to all.
  • Promoting a culture of open dialogue, mutual respect, and continuous learning, where differences are valued as a source of strength.
  • Regularly reviewing our practices to ensure that our commitment to diversity and inclusion remains at the heart of how we operate and serve our clients.

At Arx Risk Ltd, we are not just securing assets. We are building a more insightful, adaptable, and resilient future, together. By embracing diversity, we empower our people, fortify our capabilities, and deliver unparalleled security expertise.

Policy 04

Modern Slavery Act Statement

Last updated: March 2026

This statement is made pursuant to Section 54 of the Modern Slavery Act 2015. It sets out the steps Arx Risk Ltd has taken to ensure that modern slavery and human trafficking are not taking place in our business or supply chains.

Our Business

Arx Risk Ltd is a specialist security risk management and corporate investigations company registered in England and Wales. We provide intelligence-led security services, corporate investigations, and travel risk management to clients across the UK and internationally. Our workforce is small and directly employed. We do not operate in sectors or geographies associated with elevated modern slavery risk.

Our Supply Chains

Our supply chains comprise technology providers, professional services firms, and vetted specialist subcontractors who support the delivery of our services. All subcontractors engaged by Arx Risk are subject to a structured vetting process prior to engagement. This includes verification of identity, professional background checks, and assessment of their own compliance standards where relevant.

We procure services from reputable organisations and individuals operating in regulated sectors, primarily within the UK and comparable jurisdictions. We maintain ongoing due diligence standards in all supplier and subcontractor relationships and we reserve the right to terminate any engagement where concerns arise.

Our Policies

Arx Risk Ltd has zero tolerance for modern slavery and human trafficking in any form, whether within our business or our supply chains. We are committed to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective controls to ensure slavery and human trafficking is not taking place anywhere in our operations.

Due Diligence

We conduct appropriate due diligence on all new suppliers, subcontractors, and business partners as part of our standard onboarding process. For subcontractors in particular, this includes identity verification and professional background assessment commensurate with the nature of the work they are engaged to carry out. Any supplier, subcontractor, or partner found to be involved in modern slavery or human trafficking would have their relationship with Arx Risk terminated immediately and, where appropriate, referred to the relevant authorities.

Training and Awareness

We ensure that members of our team are aware of the indicators of modern slavery and understand their responsibility to report concerns. Given the nature of our investigative work, our team maintains a higher than average level of awareness of exploitation-related risks.

This statement is reviewed annually. If you have any concerns or questions relating to this statement, please contact us via our enquiry form.

Policy 05

Artificial Intelligence Integration Statement

March 2026

Arx Risk Ltd operates at the intersection of advanced technology and experienced human intelligence. As artificial intelligence tools become increasingly prevalent across the intelligence and risk sectors, we believe it is important to be transparent with our clients about precisely how AI is, and is not, used within our service delivery model.

Our Position

This statement sets out our philosophy, our operational boundaries, and the commercial rationale behind our approach to AI integration within our dark web and dark net monitoring and investigation services.

The Role of AI in Our Operations

Arx Risk employs artificial intelligence as an analytical support tool within our dark web and dark net monitoring platform, Arx Sentinel™. AI is deployed specifically to assist with the scanning, aggregation, and preliminary flagging of data across dark web environments. This process benefits from automated processing due to the sheer volume and pace of activity across these networks.

In practical terms, AI allows Arx Sentinel™ to cast a wider net more efficiently, surfacing relevant data points and potential threat indicators at a speed and scale that manual monitoring alone cannot match. This gives our analyst teams a structured, prioritised intelligence picture from which to begin their work.

AI is used within our operations for:

  • Automated scanning and data aggregation across dark web and dark net environments
  • Initial identification and flagging of potentially relevant content, threat actors, or data exposures
  • Preliminary categorisation to support analyst prioritisation
  • Overview generation to provide analysts with contextual orientation on subjects under investigation

Where AI Does Not Operate

AI generated outputs within Arx Sentinel™ are treated exclusively as preliminary intelligence. They are a starting point, not a conclusion.

No AI output is delivered to a client as a finished product. No investigation is conducted, assessed, or concluded by AI alone. Every engagement, from initial monitoring alerts through to final reporting, is subject to review, validation, and contextual analysis by our experienced human analyst team before it reaches the client.

Our analysts apply professional judgement and investigative scepticism to all AI generated data. Where AI has flagged a subject, connection, or data point, our team assesses the accuracy, relevance, and broader significance of that information in context. This is work that requires human expertise that no current AI system can replicate reliably in a high-stakes investigative environment.

The Commercial Rationale

We are aware that a number of providers in the dark web monitoring sector have moved towards predominantly AI driven service models. We have made a deliberate choice not to follow this path, for reasons that are directly relevant to our clients.

Intelligence that is acted upon, whether in a legal proceeding, a boardroom decision, a regulatory submission, or a law enforcement referral, must be accurate, contextually sound, and defensible. AI systems are capable of producing plausible looking output that is factually incorrect, miscontextualised, or incomplete. In a dark web investigation context, the consequences of acting on inaccurate intelligence can be serious.

Our human led model exists because our clients need intelligence they can trust and, where necessary, stand behind.

AI makes us faster and broader. Our analysts make us accurate and accountable.

AI in Our Marketing and Communications

Outside of our investigative and monitoring services, Arx Risk also makes use of AI image generation tools in the production of marketing and communications materials. This includes the creation of visual assets for our website, social media channels, and promotional content.

We are transparent about this use because we believe our clients and contacts are entitled to a complete picture of how AI features in our business. It is important to note, however, that this application is entirely separate from our client service delivery. AI generated imagery has no role in our investigative outputs, our reporting, or any intelligence product delivered to a client.

Our Commitment to Transparency

We will continue to evaluate and integrate AI tools where they demonstrably enhance the quality, speed, or breadth of our intelligence capability. We will not integrate AI in ways that compromise the integrity of our outputs or the accountability we owe to our clients.

If you have any questions about our use of AI within a specific engagement or within Arx Sentinel™ generally, we welcome direct conversation with our team. Contact us via our enquiry form.